Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Restore Home. We are committed to delivering your orders safely and efficiently across Pakistan.

Order Processing

  • Orders are typically processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive order confirmation once your order has been successfully placed.

Shipping Coverage

  • We currently ship to all major cities and regions across Pakistan.
  • Delivery availability may vary for remote areas.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before order confirmation.
  • Promotional offers may include free shipping on selected products or order values.

Order Tracking

Once your order has been dispatched, you may receive tracking information through WhatsApp or phone communication where available.

Delayed Deliveries

While we strive to ensure timely delivery, Restore Home is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Events beyond our reasonable control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect information is provided and the package cannot be delivered, additional shipping charges may apply for re-delivery.

Damaged Packages

If your package arrives visibly damaged:

  1. Take photos of the package immediately.
  2. Contact us within 48 hours of delivery.
  3. Provide order details and supporting images for review.

Contact Information

For shipping-related questions, please contact:

Restore Home
πŸ“ Gala Sabzi Mandi Wala Mohalla Baradari, Pakistan
πŸ“ž WhatsApp & Phone: 0304-2403335

Thank you for shopping with Restore Home. We appreciate your trust and look forward to serving you.